Review of Policy Terms
ASIC has called on general insurers to review their insurance policies to ensure that they are transparent and do not contain unfair terms. Recently, ASIC notified us of some concerns about whether our cover for existing medical conditions was sufficiently clear to our customers and consistent with our customers' understanding of their cover. We take our responsibilities seriously and have undertaken a review of our travel insurance policies to identify areas where we can increase customer awareness and understanding of the cover we provide.
We have made enhancements to make our policy clearer in describing the cover that we provide for existing medical conditions. We encourage you to read the 'Existing Medical Conditions' section of our Product Disclosure Statement and to ask us any questions you may have if you are unclear about whether a medical condition will be covered during your travel.


Important Notice
